Help Desk

You can switch between the My iTrust Rating and My Vendor Portfolio tabs by clicking on them at the top left of your screen. These tabs will serve you to find your lists of partners and vendors. Go to the My iTrust Rating tab to find the list of your partners.

Use Menu at the left of your screen to navigate the My iTrust Rating tab.

PARTNERS tab provides you a list of your Enterprise partners and their main data.

Click on one of your partner’s company names to see additional data and contact information. 

Click on the Action button and select Disable if you want to disable your Enterprise partner.

Any company that adds you as a vendor on the iTrust platform will become your enterprise partner. The company that invited you into the iTrust platform as a vendor will also be assigned as an enterprise partner of yours. 

Go to the My Vendor Portfolio tab to find the list of your vendors.

Use Menu at the left of your screen to navigate the My Vendor Portfolio tab.

Expand VENDORS to see such tabs as List, Add Vendors, and Invites.

Vendors List displays the list of your actual vendors. 

Click on the Status options button to change the status of your vendor. 

You can view your own notes, add new ones, or remove a vendor from the list by clicking the Actions button.

Click on each vendor to get the details. 

Here you can also download a cybersecurity and compliance report of all of your vendors at once in .pdf or .html format. The report can be sent to your Email. Press EXPORT REPORT to see the options.

Add Vendors

To find and add a new vendor from an iTrust platform, fill the form on the Add Vendors tab and press FIND VENDOR. 

Here you can also add multiple vendors at once by uploading a .csv file.

If the vendor you are looking for is not using iTrust yet, you will be offered to send them an invitation via email to proceed with registration into the iTrust application.

Press INVITE VENDOR to send an email invitation to your vendor.

Invites

Invites tab serves you to display the list of vendors you have invited and to track the status of the invitations. 

Click on the Action button to Resend or Withdraw the invitation.

Use the search field to track specific invitations.